Terms & Conditions

Welcome to MumyBaby! By accessing and using our website, you agree to comply with the following terms and conditions. Please read these carefully before placing an order or interacting with our services.

1. Orders

• You can place an order for our products either online through the website by filling out the required details on the order summary page and clicking the "Place Order" button, or by contacting us via phone or message.
• Please note that the display of any product on our website is not an offer by us to sell. Your order submission constitutes your offer to purchase.
• We reserve the right to decline your order for any reason, including price discrepancies or availability issues.

2. Acceptance of Orders

• Upon receiving your order, we will notify you of our acceptance via email. A binding agreement is formed once you receive this confirmation.
• If there are any changes in the product price, delivery charges, or availability between your order and our acceptance, we will contact you via email or phone before proceeding.

3. Delivery

• We strive to deliver all products within 3 working days of order acceptance to locations within our delivery areas.
• If unforeseen circumstances such as accidents or mishaps cause delays, we will inform you promptly via phone call or email.
• Delivery timelines may vary for remote areas, and additional charges may apply for special delivery requirements.

4. Payment

• All payments for standard deliveries are collected on a cash-on-delivery (COD) basis at the time of delivery.
• There are no hidden charges associated with our products or services. The total price you see on the order summary includes all applicable costs.

5. Product Availability

• While we make every effort to ensure all displayed products are available, certain items may be out of stock due to demand or unforeseen circumstances. We reserve the right to modify or withdraw any product without prior notice.
• In the event a product becomes unavailable after you have placed an order, we will notify you immediately and offer a suitable replacement or refund.

6. Cancellation Policy

• You may cancel your order any time before it is dispatched by contacting our customer service team. Once the order is shipped, cancellations will no longer be accepted.
• We reserve the right to cancel any order if payment is not received, incorrect details are provided, or fraud is suspected.

7. User Responsibilities

• It is your responsibility to ensure that all information provided during the order process is accurate and up-to-date.
• You agree not to misuse our website or services for fraudulent activities or purposes.

8. Limitation of Liability

• MumyBaby is not liable for any indirect, special, or consequential damages arising from the use of our services.
• While we strive to maintain accurate and up-to-date information, errors or omissions may occur. We reserve the right to correct such errors without prior notice.

9. Privacy

• Your personal information is protected under our Privacy Policy. We do not share your data with third parties except as required for order fulfillment.

10. Amendments

• MumyBaby reserves the right to modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon being posted on the website.

Contact Us

If you have any questions or concerns about our Terms & Conditions, feel free to reach out to us:

• Phone: +92-314-0539470, +92-304-5889789
• Email: support@mumybaby.com

Thank you for shopping with MumyBaby!